Contact Information

Have a question about your order, one of our products, shipping, or another issue? The CAVEMAN team is here to help.

Customer Support

Email: cavemantopic@gmail.com

When contacting us about an existing order, please include your order number and a brief description of your question or issue so we can assist you efficiently.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, you must contact CAVEMAN within 48 hours of the carrier marking the order as delivered.

To submit a claim, email cavemantopic@gmail.com and include:

1. Your order number

2. A description of the problem

3. Clear photos or videos showing the item and the issue

4. Photos of the original packaging and shipping label, when applicable

Your claim is considered submitted when your email is received by CAVEMAN within the 48-hour reporting period.

After receiving your claim, we will review the information provided. We may request additional information when reasonably necessary to verify the issue.

If the claim is approved, CAVEMAN will provide instructions regarding the available resolution, which may include a replacement, refund, or other appropriate remedy.

Claims submitted after the 48-hour reporting period may not qualify for a replacement or refund, except where otherwise required by applicable law.

CAVEMAN
Made to Last.