FAQs

Shipping times vary depending on the product, destination, and shipping method. Estimated delivery times may be provided at checkout or with your order information. Please note that unexpected carrier delays may affect delivery times.

You can track your order anytime using the Track Order option on our website. Simply enter your order information to view the latest shipping and delivery updates. Once your order ships, you’ll also receive an email with your tracking details.

All CAVEMAN sales are final, and we do not accept returns or exchanges for change of mind, incorrect sizing, or unwanted items. However, if your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order information and clear photos of the issue. Eligible claims will be reviewed in accordance with our Refund Policy.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order details and photos of the item. We’ll review the issue and assist you according to our store policies.

You can contact us at cavemantopic@gmail.com. For questions regarding an existing order, please include your order number so we can assist you more efficiently.

Orders require processing before shipment. Processing times may vary depending on product availability and order volume. Once your order has shipped, tracking information will be provided when available.

We begin processing orders as quickly as possible. If you need to request a change or cancellation, contact us immediately. We cannot guarantee changes or cancellations once an order has entered processing or shipped.

Contact us as soon as possible. If your order has not yet been processed or shipped, we may be able to update the address. We cannot guarantee address changes once an order has been shipped.

First, check your tracking information for the latest carrier updates. If your package appears significantly delayed or potentially lost, contact us with your order number and we’ll help review the available shipping information.

Some products may be fulfilled or shipped separately. If you order multiple items, they may arrive at different times and may have separate tracking numbers.

International shipping availability may depend on the product and destination. Available shipping options and costs will be displayed during checkout when applicable.

Available payment methods are displayed at checkout. Simply select one of the available secure payment options when completing your purchase.

Yes. Payments are processed through the secure payment methods available through our online store. CAVEMAN will never ask you to send sensitive payment information directly through email.

Yes, when a valid CAVEMAN promotional or discount code is available. Enter your code in the designated discount field during checkout. Some promotions may have restrictions or expiration dates.

You can find our Shipping Policy, Refund Policy, Privacy Policy, Terms of Service, and other applicable policies at any time by using the policy links located in the CAVEMAN footer at the bottom of our website or through the Policy dropdown menu in the CAVEMAN header at the top of the website.